MyK Appliance Service LLC
MyK Appliance Service Privacy Policy
Effective date: August 14, 2026
What this policy covers
This policy explains how MyK Appliance Service LLC, also presented as MyK Appliance Service (MyKaS), and the MCP Near Me booking service handle information when you check service availability, request or manage an appliance-repair appointment, or receive appointment communications.
Information we collect
- Service information, including ZIP code, appliance type, brand, model, and any problem description you choose to provide.
- Booking and contact information, including your name if provided, phone number, service address, selected appointment window, booking ID, and booking history.
- Consent records, including confirmation and consent text versions, timestamps, communication channel, purpose, and SMS preference status.
- Limited technical and attribution information, such as an anonymous session ID, referral source, campaign ID, tool correlation ID, Internet Protocol (IP) address, and security or rate-limit data. ZIP codes are entered by you or supplied as a non-sensitive page prefill; we do not use your IP address to obtain a ZIP suggestion.
We do not intentionally place names, phone numbers, email addresses, street addresses, IP addresses, or private management tokens in public URLs or analytics events. Payment-card details are not collected by this booking flow.
How we use information
We use information to check service eligibility, show current appointment times, temporarily hold a time, create or manage an appointment at your request, contact you about that appointment, notify MyK Appliance Service, prevent duplicate bookings and misuse, troubleshoot and secure the service, maintain consent and audit records, and meet legal obligations.
Who receives information
Your booking details are shared with MyK Appliance Service LLC so it can provide the requested visit. Information may also be processed by hosting, database, email, and SMS providers acting on behalf of the booking service. Mobile information, text-message opt-in data, and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. MyK Appliance Service LLC and vendors that operate the messaging service may process this information solely to deliver the requested appointment and transactional messages, provide support, protect the service, or meet legal obligations; they may not use it for their own marketing. We do not use booking details for third-party advertising.
SMS messages
When you request and confirm a booking, you agree to receive transactional communications about that booking by phone, SMS, or email. Message frequency varies with your booking activity and appointment schedule and may include a confirmation, requested reschedule or cancellation update, one appointment reminder, and one-time verification codes for optional account access. Message and data rates may apply. Reply STOP to opt out, START to opt back in, or HELP for support information. Opting out may prevent later SMS appointment updates but does not cancel an appointment. Marketing messages are not included and require separate consent.
Retention
Booking, consent, audit, and idempotency records may be retained for up to 730 days unless a longer period is required for a dispute, security incident, legal obligation, or service relationship. Temporary appointment holds expire after the period shown during booking. De-identified analytics may be retained separately.
Your choices
You may decline optional details, stop before confirming a booking, reschedule or cancel under the published policy, reply STOP to unsubscribe from SMS, or contact us to request access, correction, or deletion where applicable. Some records may be retained when required for legal, fraud-prevention, security, or dispute purposes.
Security
We use access controls, signed confirmation tokens, private booking-management tokens, data minimization, log redaction, and transactional booking controls. No storage or transmission method can be guaranteed completely secure.
Children
This service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes and contact
We may update this policy and will post a new effective date. Questions and privacy requests may be sent to muncyappliancerepair@gmail.com, directed by phone to +1 (929) 202-1639, or mailed to MyK Appliance Service LLC, 143 Cromwell Avenue, Staten Island, NY 10304.