MyK Appliance Service LLC

MyK Appliance Service Commercial Service Privacy Policy

Effective date: September 3, 2026

What this policy covers

This policy explains how MyK Appliance Service LLC, also presented as MyK Appliance Service (MyKaS), and the MCP Near Me booking service handle information when you check commercial service availability, request or manage a commercial kitchen or refrigeration equipment diagnostic visit, call the AI dispatcher from a contextual service page, or receive appointment communications.

Information we collect

• Service information, including ZIP code, commercial equipment type, brand, model, business name if supplied, and any problem description you choose to provide.
• Booking and contact information, including your name if provided, phone number, commercial service address, selected appointment window, booking ID, and booking history.
• On the MCP Near Me website, a first-party browser copy of the phone number, name, and service address used to prefill later booking forms on the same device for up to 365 days after last use. The SMS preference remains until changed, removed, or replaced by a new disclosed consent version. Appointment-specific problem details remain only for the current browser session.
• Consent records, including confirmation and consent text versions, timestamps, communication channel, purpose, and the separate preference for additional SMS updates.
• Limited technical and attribution information, such as an anonymous session ID, referral source, campaign ID, tool correlation ID, Internet Protocol (IP) address, and security or rate-limit data. ZIP codes are entered by you or supplied as a non-sensitive page prefill; we do not use your IP address to obtain a ZIP suggestion.
• For a contextual call, a temporary pool-phone reservation and the non-contact page context supplied by the customer or approved campaign, such as equipment type, brand, model, ZIP, location, and reviewed issue code. The dispatcher uses this context to identify the exact commercial service registration; campaign information is not spoken to the caller.
• For an eligible ChatGPT ad visit when OpenAI Ads measurement is enabled: an opaque OpenAI-provided attribution token, the non-contact provider landing URL, a booking-based conversion ID, and the fact that a real appointment was successfully scheduled.
• Limited website interaction and attribution analytics: page path without query parameters, referral domain and category, reviewed source, medium, campaign, content and term identifiers, advertising click-ID type and a keyed fingerprint rather than the raw click ID, selected buttons, booking-funnel stages, field names and completion states, displayed equipment type and brand, reviewed issue category, a short code-like model identifier when supplied, and only the presence and length range of a free-text problem description.

We do not intentionally place names, phone numbers, email addresses, street addresses, IP addresses, or private management tokens in public URLs or analytics events. Payment-card details are not collected by this booking flow.

How we use information

We use information to check service eligibility, show current appointment times, provide page context to the AI dispatcher after a customer calls, temporarily hold a time, create or manage an appointment at your request, contact you about that appointment, notify MyK Appliance Service, prevent duplicate bookings and misuse, troubleshoot and secure the service, maintain consent and audit records, and meet legal obligations.

Who receives information

Your booking details are shared with MyK Appliance Service LLC so it can provide the requested commercial visit. MyK Works LLC, as the MCP Near Me platform operator, receives an operational control copy identifying the selected provider registration, booking details, and the initiator of a change or cancellation so it can supervise delivery, provide support, protect the service, and resolve disputes. Information may also be processed by hosting, database, email, SMS, phone, AI-dispatcher, and Telegram Bot API providers acting for the booking service. Mobile information, text-message opt-in data, and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. MyK Appliance Service LLC, MyK Works LLC, and vendors that operate the service may process this information solely for these operational purposes or to meet legal obligations; they may not use it for their own marketing. We do not use booking details for third-party advertising.

Website analytics

MCP Near Me uses a first-party event queue and Google Analytics 4 to understand page use, contact-button selections, acquisition paths, and booking drop-off. The first-party record keeps the earliest known source, last non-direct marketing source, and an ordered path capped at 20 touches. When a contextual phone number is shown, only a keyed hash of the browser session is joined to the call and confirmed booking. Attribution sessions expire after 90 days, while the non-PII snapshot attached to a completed booking remains with that booking record. The implementation excludes names, phone numbers, emails, street addresses, entered ZIP values, booking references, security codes, and the contents of problem descriptions.

OpenAI advertising measurement

For an eligible ChatGPT ad visit, the browser preserves OpenAI’s opaque attribution token only in the page and sends it to MCP Near Me with the final booking request. After a real appointment is successfully committed, MCP Near Me may send one server-side conversion event to OpenAI using the booking ID, original token, validated non-contact provider landing URL, and appointment timestamp. The server event excludes your name, phone, email, address, model, and problem description and contains no customer user object.

SMS messages

Every completed booking may generate one operational SMS receipt with the public booking reference and visit window. Selecting the optional SMS box separately authorizes additional transactional updates about requested reschedules, cancellations, and one appointment reminder. Message frequency varies with booking activity; message and data rates may apply. Reply STOP to opt out, START to opt back in, or HELP for help. Opting out does not cancel an appointment. Marketing messages are not included and require separate consent.

Retention and choices

Booking, consent, audit, and idempotency records may be retained for up to 730 days unless a longer period is required for a dispute, security incident, legal obligation, or service relationship. Temporary appointment and contextual-phone reservations expire automatically. You may decline optional details, stop before confirming a booking, use “Delete saved details” to remove the browser copy, reschedule or cancel under the published policy, reply STOP to unsubscribe from SMS, or contact us to request access, correction, or deletion where applicable.

Security and children

We use access controls, signed confirmation tokens, private booking-management tokens, data minimization, log redaction, and transactional booking controls. No storage or transmission method can be guaranteed completely secure. This service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy and will post a new effective date. Questions and privacy requests may be sent to kozhevnik.mik@gmail.com, directed by phone to +1 (929) 202-1639, or mailed to MyK Appliance Service LLC, 143 Cromwell Avenue, Staten Island, NY 10304.