Near Me Appliance Service LLC

Near Me Appliance Service Privacy Policy

Effective date: August 31, 2026

Pre-launch review notice: This working policy must be approved by Near Me Appliance Service LLC and its legal adviser before the public booking flow or plugin is launched.

What this policy covers

This policy explains how Near Me Appliance Service LLC and the MCP Near Me booking service handle information when you check service availability, request an appliance repair appointment, manage that appointment, or receive appointment communications.

Information we collect

• Service details, including ZIP code, appliance type, brand, model, and the problem description you choose to provide.
• Booking and contact details, including your name if provided, phone number, service street address, selected appointment window, booking ID, and booking history.
• On the MCP Near Me website, a first-party browser copy of the phone number, name, and service address used to prefill later booking forms on the same device for up to 365 days after last use. The SMS preference remains until changed, removed, or replaced by a new disclosed consent version. Appointment-specific problem details remain only for the current browser session.
• If you verify your mobile number, an MCP Near Me customer profile and address book used to prefill later bookings across separately connected ChatGPT, Claude, compatible MCP clients, and the MCP Near Me website.
• Consent records, including the confirmation text version, date, channel, purpose, and SMS opt-in or opt-out status.
• Limited technical and attribution data, such as an anonymous session ID, referral source, campaign ID, tool correlation ID, Internet Protocol (IP) address, and security/rate-limit information. ZIP codes are entered by you or supplied as a non-sensitive page prefill; we do not use your IP address to obtain a ZIP suggestion.
• For an eligible ChatGPT ad visit when OpenAI Ads measurement is enabled: an opaque OpenAI-provided attribution token, the non-contact provider landing URL, a booking-based conversion ID, and the fact that a real appointment was successfully scheduled.
• Limited website interaction and attribution analytics: page path without query parameters, referral domain and category, reviewed source, medium, campaign, content and term identifiers, advertising click-ID type and a keyed fingerprint rather than the raw click ID, selected buttons, booking-funnel stages, field names and completion states, displayed appliance type and brand, reviewed issue category, a short code-like model identifier when supplied, and only the presence and length range of a free-text problem description.
• We do not intentionally place names, phone numbers, emails, street addresses, IP addresses, or management tokens in public URLs or analytics events.

How we use information

We use information to check whether service is available, show current appointment times, hold a selected time, create or manage the appointment you request, contact you about that appointment, notify the service business, prevent duplicate bookings and abuse, troubleshoot the service, maintain consent and audit records, and comply with legal obligations.

Who receives information

Your booking details are shared with Near Me Appliance Service LLC so it can provide the requested visit. MyK Works LLC, as the MCP Near Me platform operator, receives an operational control copy identifying the selected provider, booking details, and the initiator of a change or cancellation so it can supervise delivery, provide support, protect the service, and resolve disputes. Information may also be processed by hosting, database, email, SMS, and Telegram Bot API providers acting for the booking service. Mobile information, text-message opt-in data, and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Near Me Appliance Service LLC, MyK Works LLC, and vendors that operate the messaging service may process this information solely for these operational purposes or to meet legal obligations; they may not use it for their own marketing. We do not use booking details for third-party advertising.

Website analytics

MCP Near Me uses a first-party event queue and Google Analytics 4 to understand page use, contact-button selections, acquisition paths, and booking drop-off. The first-party record keeps the earliest known source, last non-direct marketing source, and an ordered path capped at 20 touches. Attribution sessions expire after 90 days, while the non-PII snapshot attached to a completed booking remains with that booking record. Google Analytics loads only after the page has fully loaded and the browser is idle. The implementation excludes names, phone numbers, emails, street addresses, entered ZIP values, booking references, security codes, and the contents of problem descriptions. Google may receive ordinary request and device information and set an analytics cookie such as _ga; Google advertising storage, personalization, ad-user-data collection, and Google Signals are disabled. The Google Analytics property is configured for 14-month user-level event retention.

OpenAI advertising measurement

For an eligible ChatGPT ad visit, the browser preserves OpenAI’s opaque attribution token only in the page and sends it to MCP Near Me with the final booking request. After a real appointment is successfully committed, MCP Near Me may send one server-side conversion event to OpenAI using the booking ID, original token, validated non-contact provider landing URL, and appointment timestamp. The site does not load the OpenAI JavaScript Pixel, create OpenAI attribution cookies, scan or hash form fields for advertising, or emit browser conversion events. The server event excludes your name, phone, email, address, model, and problem description and contains no customer user object. Contact applianceservicemuncy@gmail.com for more information.

SMS messages

Every completed booking may generate one operational SMS receipt with the public booking reference, visit window, and a one-time security code. Selecting the optional SMS box separately authorizes additional transactional updates about requested reschedules, cancellations, and one appointment reminder. The website may remember and preselect that additional-update choice for the same phone number on the same device; the visible checkbox can be cleared before confirmation. A server-recorded STOP overrides an older browser preference and may prevent even the operational receipt from being delivered. Message frequency varies with booking activity; message and data rates may apply. Reply NOTME followed by the public booking reference if you did not request an active booking. Reply STOP to opt out, START to opt back in, or HELP for help. STOP and START control SMS preferences and do not cancel a booking. Marketing messages are not part of this service and require separate consent.

Retention

The MVP default is to retain booking, consent, audit, and idempotency records for up to 730 days, unless a longer period is required for a dispute, security incident, legal obligation, or the service relationship. Shorter-lived temporary holds expire automatically. Non-PII analytics may be retained separately.

Your choices

You can decline optional details, stop before confirming a booking, use “Delete saved details” to remove the browser copy, cancel under the published policy, manage saved addresses and connected sessions, reply STOP to unsubscribe from SMS, or contact us to request access, correction, OAuth revocation, or deletion where applicable. Some records may be retained when required for legal, fraud-prevention, or dispute purposes.

Security

We use access controls, encrypted profile data, keyed phone indexes, short-lived one-time codes, PKCE-protected OAuth, secure website cookies, signed confirmation tokens, data minimization, structured log redaction, and transactional booking controls. No method of storage or transmission can be guaranteed completely secure.

Children

This service is not directed to children under 13 and we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy and will post a new effective date. Questions and privacy requests may be sent to applianceservicemuncy@gmail.com or directed to Near Me Appliance Service LLC at 100 Sherman Street, Muncy, PA 17756.