Near Me Appliance Service LLC

Privacy Policy

Effective date: August 2, 2026

Pre-launch review notice: This working policy must be approved by Near Me Appliance Service LLC and its legal adviser before the public booking flow or plugin is launched.

What this policy covers

This policy explains how Near Me Appliance Service LLC and the MCP Near Me booking service handle information when you check service availability, request an appliance repair appointment, manage that appointment, or receive appointment communications.

Information we collect

• Service details, including ZIP code, appliance type, brand, model, and the problem description you choose to provide.
• Booking and contact details, including your name if provided, phone number, service street address, selected appointment window, booking ID, and booking history.
• Consent records, including the confirmation text version, date, channel, purpose, and SMS opt-in or opt-out status.
• Limited technical and attribution data, such as an anonymous session ID, referral source, campaign ID, tool correlation ID, and security/rate-limit information. We do not intentionally place names, phone numbers, emails, street addresses, or management tokens in public URLs or analytics events.

How we use information

We use information to check whether service is available, show current appointment times, hold a selected time, create or manage the appointment you request, contact you about that appointment, notify the service business, prevent duplicate bookings and abuse, troubleshoot the service, maintain consent and audit records, and comply with legal obligations.

Who receives information

Your booking details are shared with Near Me Appliance Service LLC so it can provide the requested visit. Information may also be processed by hosting, database, email, and SMS providers acting for the booking service. Those providers receive only the information needed for their function. We do not sell personal information or use booking details for third-party advertising.

SMS messages

When you request and confirm a booking, you agree to receive transactional SMS messages about that booking, such as confirmation, rescheduling, or cancellation. Message and data rates may apply. The initial message identifies the provider and explains how to reply STOP to unsubscribe. A STOP request may prevent later SMS appointment updates. Marketing messages are not part of this MVP and require separate consent.

Retention

The MVP default is to retain booking, consent, audit, and idempotency records for up to 730 days, unless a longer period is required for a dispute, security incident, legal obligation, or the service relationship. Shorter-lived temporary holds expire after the period shown during booking. Non-PII analytics may be retained separately.

Your choices

You can decline to provide optional details, stop before confirming a booking, cancel a booking under the published cancellation policy, reply STOP to unsubscribe from SMS, or contact us to request access, correction, or deletion where applicable. Some records may be retained when required for legal, fraud-prevention, or dispute purposes.

Security

We use access controls, signed confirmation tokens, private booking management tokens, data minimization, structured log redaction, and transactional booking controls. No method of storage or transmission can be guaranteed completely secure.

Children

This service is not directed to children under 13 and we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy and will post a new effective date. Questions and privacy requests may be sent to muncyappliancerepair@gmail.com or directed to Near Me Appliance Service LLC at 100 Sherman Street, Muncy, PA 17756.